Pickup's Policy

Effective Date: June 12, 2026

Thank you for choosing Farmers Fresh Direct for your pickup orders. To ensure a smooth and convenient pickup experience, please review our Pickup Policy, which outlines the guidelines for picking up orders from our various locations, each with its own distinct timings.

Pickup Locations and Timings

Placing Pickup Orders

When placing an order through our website, select the desired pickup location from the available options during checkout. Be sure to choose a pickup date and time slot that aligns with the operating hours of your selected location.

Pickup Date and Time Selection

Utilize the calendar or scheduling tool on our website to choose your preferred pickup date and time slot. Please arrive at the chosen location within the selected time frame to collect your order.

Identification and Confirmation

Upon arrival at the pickup location, present one of the following for order verification:

• Order confirmation email.
• A valid photo ID (driver's license, passport, or government-issued ID).

Proxy Pickup

If you are unable to pick up your order in person, you may designate a proxy to collect it on your behalf. Ensure your proxy carries a copy of your order confirmation and their own valid ID for verification.

Late Pickups

Arriving outside of the chosen pickup window may require rescheduling your pickup to a later available time slot. Contact our customer support team for assistance.

Safety Measures

In compliance with safety regulations, please follow any posted safety instructions at our pickup locations, such as mask-wearing or social distancing.

Order Inspection

Before leaving the pickup location, inspect your order for accuracy and any visible damage. If you notice any issues, please inform our staff immediately. We appreciate your business and strive to make your pickup experience as efficient and hassle-free as possible. By choosing Farmers Fresh Direct for pickup orders, you agree to abide by the terms and conditions outlined in this Pickup Policy.

Farmers Fresh Direct reserves the right to update this policy as needed. Please check back regularly for any changes or updates specific to each pickup location.

Contact Information

For inquiries, changes to pickup times, or any other assistance, please reach out to our customer support team:

• Emailinfo@farmersfreshdirect.com
• Phone209-799-3535

Thank you for choosing Farmers Fresh Direct for your pickup needs. We look forward to serving you!